Terms & Conditions
These Terms & Conditions (the “Terms”) apply to your use of https://go.rapville.uk (the “Site”) and to the text-message program described in Part 1. The Site is owned and operated by Rapville USA Inc (“we,” “us,” or “our”). RAPVILLE is a brand of Rapville USA Inc.
Part 1 explains our SMS messaging program and applies if you opt in to text messages. Part 2 contains the general terms for using the Site. Text messaging is optional and separate from everything else on the Site.
Part 1: SMS Terms
1.1 Sender and program description
Our text messages are sent by Rapville USA Inc, the company behind the RAPVILLE brand (RAPVILLE is a brand of Rapville USA Inc). We are a media-production agency that creates video content and related services for music artists. If you opt in, you can receive two kinds of text messages, and you choose each kind separately:
- Non-marketing messages: texts about your inquiry and projects, including call and content shoot scheduling and reminders, application and project status updates, content delivery updates, and customer support.
- Marketing messages: texts about special offers, discounts, and service updates.
1.2 How you opt in
You opt in by checking one or both of the two unchecked boxes under “Text message updates” in our “Start conversation” form and submitting the form with your U.S. mobile number. This is the only way to opt in. The form is shown inline on our homepage (https://go.rapville.uk/#apply) and, on every other page of the Site, inside the chat window that opens when you select the “Chat with us” button. It is the same form with the same wording in both places. The wording shown next to each box is:
I consent to receive marketing text messages, about special offers, discounts, and service updates, from Rapville USA Inc at the phone number provided. Message frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.
I consent to receive non-marketing text messages from Rapville USA Inc about my inquiry and projects, including call and content shoot scheduling and reminders, application and project status updates, content delivery updates, and customer support. Message frequency may vary, message & data rates may apply. Text HELP for assistance, reply STOP to opt out.
- The boxes are separate. You may check one, both, or neither, and neither box is pre-selected.
- Consent is optional. It is not a condition of submitting the form, of working with us, or of purchasing any goods or services. If you check neither box, we do not text you.
- Submitting the form does not by itself opt you in to text messages; only the boxes do.
- Enter only a mobile number that you own or are authorized to use. If you change or give up your number, reply STOP first or email us so that our messages do not reach the next person who has it.
1.3 Opting out and getting help
You can cancel the SMS service at any time. Just text "STOP" to the phone number that sent you the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at help@socialpro.io.
- Other common opt-out words, such as END, CANCEL, UNSUBSCRIBE, and QUIT, also work.
- You can also tell us by email at help@socialpro.io that you want to stop receiving text messages, and we will honor your request.
- Replying STOP ends all text messages from this program, both marketing and non-marketing. If you want to stop only the marketing messages and keep the non-marketing messages, email us and we will update your preferences.
- When you reply HELP, we send you a message with our name and how to reach us.
1.4 Message frequency and rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive up to 10 messages per month about your inquiry and projects and, if you opt in to marketing messages, up to 4 marketing messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Message frequency may vary within those limits depending on which boxes you checked and on your inquiry.
1.5 Supported carriers and carrier liability
Our text-message program works with major U.S. wireless carriers, such as AT&T, T-Mobile, and Verizon, and with many regional carriers. It is available for U.S. mobile numbers only, and delivery depends on your carrier and coverage.
Carriers are not liable for delayed or undelivered messages.
1.6 Age requirement
You must be 18 years of age or older to opt in to our text messages. By checking a consent box, you confirm that you are at least 18 years old.
1.7 Privacy
If you have any questions regarding privacy, please read our privacy policy: https://go.rapville.uk/privacy
Mobile information is never shared with third parties for marketing or promotional purposes.
Part 2: General Terms
2.1 Acceptance of these Terms
By accessing or using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site. If you are under 18, please involve a parent or guardian before contacting us; you may not opt in to text messages.
2.2 The Site and our services
The Site describes our media-production services for music artists and lets you contact us. The information on the Site is for general information only. Nothing on the Site is an offer to provide services on particular terms, and submitting the “Start conversation” form or otherwise contacting us does not create a client relationship or any obligation for you or for us. We provide services only under a separate written agreement between you and Rapville USA Inc; if that agreement conflicts with these Terms, the written agreement controls for those services.
2.3 Intellectual property and limited license
The Site and its contents, including text, video, images, graphics, logos, and design (the “Content”), are owned by Rapville USA Inc or its licensors and are protected by copyright, trademark, and other laws. Names, logos, and images of artists, labels, and other third parties belong to their respective owners and appear only to identify the artists and companies referenced on the Site.
We grant you a limited, revocable, non-exclusive, non-transferable license to view the Site and to print or download one copy of a page for your personal, non-commercial use, provided you keep all copyright and other notices intact. Without our prior written permission you may not copy, reproduce, republish, modify, create derivative works from, distribute, or publicly display the Content, or use it for any commercial purpose.
2.4 What you send us
When you submit information through the Site, such as your name, email address, artist name or handle, and message, you confirm that it is accurate and that you have the right to send it. You keep ownership of anything you send us. You grant Rapville USA Inc a limited, non-exclusive, royalty-free license to use, reproduce, and store it for the sole purposes of responding to your inquiry, evaluating and providing services you request, keeping the records described in our Privacy Policy, and operating and securing the Site. We will not publish your submission or use it in our marketing without your separate permission. Please do not send sensitive information, such as government ID numbers, financial account numbers, or health information, through the form.
2.5 Acceptable use
You agree not to:
- break any law or infringe anyone’s rights while using the Site;
- provide false information, or enter a phone number that is not yours or that you are not authorized to consent for;
- use bots, scripts, or other automated means to submit the form or to collect content from the Site;
- interfere with the Site’s operation or security, probe it for vulnerabilities, or try to gain unauthorized access;
- send malicious code or unlawful, harassing, or infringing material; or
- impersonate any person or misrepresent your relationship with a person or organization.
2.6 Disclaimers
To the fullest extent permitted by law, the Site and the Content are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the Site will be uninterrupted, secure, or free of errors.
Results described on the Site, such as view counts, audience growth, and other figures for particular artists, are examples from past work. They are not promises that you will achieve similar results.
2.7 Limitation of liability
To the fullest extent permitted by law, Rapville USA Inc and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of, or inability to use, the Site. Our total liability for any claim relating to the Site is limited to $100. These limits do not apply to liability that cannot be limited under applicable law, and they do not change the terms of any separate written agreement for services. Some states do not allow certain limitations, so parts of this section may not apply to you.
2.8 Links to third-party sites
The Site links to third-party websites, such as our social media pages. We do not control those sites, and a link is not an endorsement. We are not responsible for their content or practices, and your use of them is governed by their own terms and policies.
2.9 Termination
We may suspend or end your access to the Site at any time, with or without notice, if we believe you have violated these Terms or the law or put the Site at risk. You may stop using the Site at any time, and you may opt out of text messages at any time as described in Part 1. Provisions that by their nature should continue after termination, including intellectual property, disclaimers, limitation of liability, and governing law, continue to apply.
2.10 Governing law and venue
These Terms, and any dispute arising out of or relating to them or the Site, are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Except where applicable law requires otherwise, any such dispute must be brought exclusively in the state courts located in Pinellas County, Florida, or in the federal court whose district includes Pinellas County, and you and we consent to personal jurisdiction and venue in those courts. If any provision of these Terms is found unenforceable, the remaining provisions stay in effect.
2.11 Changes to these Terms
We may update these Terms from time to time by posting the updated version on this page with a new “Last updated” date. These Terms are effective October 30, 2026 and were last updated October 30, 2026. By continuing to use the Site after a change, you accept the updated Terms. If a change to Part 1 materially affects the text messages you receive, we will ask for your consent again where the law requires.
2.12 Contact us
Questions about these Terms? Contact:
Rapville USA IncRAPVILLE is a brand of Rapville USA Inc.
7901 4th St N Ste 300, St. Petersburg, FL 33702, United States
Email: help@socialpro.io
See also our Privacy Policy and our Contact & Support page.